Tuesday, 1 October 2013

How Fortune 500 Companies Use Instagram to Build Their Brands

Written by Jessica Lee
Source : http://mashable.com/2013/09/30/fortune-500-instagram/

Is your company on Instagram yet? If so, it joins the 123 Fortune 500s that have added Instagram to their marketing arsenal.

Brands like Nike, Starbucks, Ralph Lauren, Whole Foods and more are all top players in the Instagram big brand space.

TrackMaven, a competitive analysis firm, has released a study that exposes how these Fortune 500s are using Instagram, and gives tips on how you can use Instagram like a boss, too.

Having an Instagram account is one thing, but actually using it is another. TrackMaven explored the percentage of active accounts versus inactive accounts of Fortune 500s and found that of the 123 using Instagram, about 22% had active accounts.

Most Active Brands on Instagram

 


Fortune 500 Instagram Usage

The most-active brands using Instagram based on followers, photo posts and video posts included brands like:

 

Instagram Photo vs. Video

So what performs better for Fortune 500s — photo or video? TrackMaven says that because Instagram's video service is somewhat new, photos still appear to be doing better for brands versus video.


Average Effectiveness Pictures vs Videos

 

When Are the Best Times to Post on Instagram?

The study suggests that businesses using Instagram marketing can reap the benefits of content consumption not just during business hours, but in the evenings and on weekends, too. The following graph shows only a slight variance in user interaction on photos during the week.


Picture Effectiveness by time of day 
This idea is similar to what John Lee from Webtrends discussed at SES San Francisco earlier this month when approaching B2B social, stating your social community is consuming social content from your business as regular people at all times of the day, not just as professionals.
However, video content specifically performed better during off hours, suggesting "users are more likely to engage with videos when not at work, presumably because of the audio component of video," TrackMaven said in its report.


Video effectiveness by time of day

 

Most Popular Instagram Photo Filters

Wondering what photo filters get the most attention? Interestingly enough, the untouched uploaded photo, or #nofilter, was the most-used by Fortune 500s, but the photos with the Mayfair filter seemed to perform the best.


What Filters to the Fortune 500 Use 

Top 3 Most Effective Filters

 

Instagram Hashtags

Turning to Instagram features that more brands should be capitalizing on, said TrackMaven, is the hashtag. According to the study, number of hashtags correlated to the success of the content.
"Looking at the interactions (the sum of likes and comments) per 1,000 followers compared to the number of hashtags used, there is a strong correlation to the number of hashtags used and effectiveness up to 5 hashtags which has the highest average at 21.21 interactions per 1,000 followers," TrackMaven said in its report.


Interactions by Hashtags

 

How You Can Succeed with Instagram Marketing, Too

Sabel Harris, lead marketing maven at TrackMaven gave three tips for brands that want a piece of the Instagram pie just like some of the top-performing Fortune 500s. Based on TrackMaven's findings, Harris said brands big and small should know:

1. Videos are Effective

Although released only a few months ago, videos are only slightly less effective versus pictures in the terms of interactions they received while looking at the Fortune 500, which can account for how new they are. On average, a video on Instagram can get up to 24 interactions (sum of comments and likes).

Videos on Instagram provide two advantages:

First because of the slow adoption rate from the Fortune 500, other brands can lead the way by providing a different variety with pictures and video.

Second, at 15 seconds long and the capability to upload videos that weren't taken with the app, brands have the ability to enhance their videos more. Instagram functions as a highly visual platform; but taking it a step further by adding more videos to your account can give you an advantage with your followers.

2. Multiple Hashtags Work

It's often considered a social media faux pas to use more than two hashtags in a tweet; however, on Instagram, that rule can be thrown out the window. The data proves otherwise for bigger brands, showing that four to 11 hashtags can increase up to on average 77 interactions per Instagram post.
When you're incorporating hashtags into your Instagram post, try to integrate them seamlessly into your post caption as opposed to jumbling them all at the bottom.

3. Your Posting Schedule: 24 Hours a Day, 7 Days a Week

Even though most social media sites have an optimal time to post, Instagram users are on the platform interacting at all hours of the day and every day of the week, especially since users are actively on Instagram through their mobile devices.

The Fortune 500 are posting the most during business hours; however, the interaction levels don't point out a clear winner for the optimal time to post. People are rarely away from their phones, so posting at different times of the day ensures advantageous mobile strategies for different audience segments.

Because there isn't a finite time to post like on other social media outlets, brands can use this to their advantage to find what is right within their audience.

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